Post-Conference Master Classes
Choose One from Below - May 22-23, 2012
Introduction to BS 11000 - The New Standard for Collaborative Business Relationships
BS 11000 was developed through pan-industry consultation to provide a structured approach to building more sustainable relationships throughout the value chain. This Master Class will introduce the first National Standard in the world to address collaborative business relationships.
Effective Contract Management & SLAs for Achieving Better Outcomes
The goal of the Master Class is to ensure the delegates take away a 360 degree view and comprehensive understanding of Contract Management and Service Level Agreements.
Contracted Maintenance - Maximizing Value through Best Practices
This interactive Master Class is to help both Maintenance Contractors and those who manage Contract Maintenance. This Master Class is about building a strong team with contractors while holding them more accountable for cost, productivity and customer-service.
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