Post Conference Master Class 3 - May 22-23, 2012
Introduction
Outsourcing Maintenance or In-house Maintenance? Who will win?
- Is contract maintenance the best value as compared to in house maintenance?
- Are your practices supporting maintenance contractors with a total team effort?
- Are you truly measuring performance and getting maximum productivity from contractors?
This interactive Master Class is to help both Maintenance Contractors and those who manage Contract Maintenance. Both sides will benefit. Pete Peters, your facilitator has seen the good, bad and really ugly side of Contract Maintenance.
“You can not assume contractors bring best practices as part of the deal.”
This Master Class was developed as result of consulting projects where contractors were not customer-centered and the organizational managers of contractors were not getting maximum value. As more and more maintenance leaders become victims of outsourcing there is a desperate need for this important topic. This Master Class is about building a strong team with contractors while holding them more accountable for cost, productivity and customer-service.
Benefits of Attending
This Master Class will help you be the true leader of a Contracted work force or to be a better manager of contractors. Attending this event will also help you make a difference in the total operations success of your organization. Top Leaders must clearly understand the consequences of gambling with Contractor Maintenance costs.
Master Class Activities
The principles and practices covered in this Master Class can be taken back and put into practices for a true return on investment. This Master Class requires active participation and work. There are extensive practical exercises on key topics, extensive idea sharing and facilitator’s case studies from over 300 plant and facility sites.
Topics Covered
Maximize the Value from Contracted Maintenance Services
- Introductions and Participants Share Their Top 5 Areas for Improvement
- Today’s Maintenance Challenges with Managing Contractors
- Maintenance Around the World: Contract Maintenance Growing Rapidly
- Why This Course Can Help Maintenance Contractors as Much as In House Operations?
- Ensure that Basic Best Practices Are in Place to Support Contractors
- Understanding Productivity: Craft Productivity (OCE) versus Asset Productivity (OEE)
- Using The Scoreboard for Maintenance Excellence To Define “Where You Are Now”
Key Elements to Maximize Value of Maintenance Contractors & Building True Teamwork with Contractors
- Traditional Contracting versus Partnering
- Five Phases of Outsourcing Maintenance
- Levels of Outsourcing/Contracting
- Key Criterion for Contractor Selection
- Developing a Contract Maintenance Alliance
- 14 Key Areas for Potential Savings and Benefits
- Top 10 Contractor Perceived Barriers
- Top 10 Client Perceived Barriers
- Improving Contractor Performance: 15 Key Steps
In House Maintenance Organization and Processes to Support Contractors
- Building and Leading an Effective Team: In House Staff Plus Contractors
- Role of the Maintenance Leader and Contractor Leadership Staff
- Role of Planning, Estimating and Scheduling
- Role of MRO Storeroom and Purchasing
- Role of Preventive/Predictive Maintenance
Other Important Best Practices We Must Consider with Contractors
- HSSE and Regulatory Compliance
- Predictive and Condition Based Maintenance
- Why Risk Based Maintenance (RBM) Must be Included for Critical Assets
- Maximize the Value of Your CMMS to Support Contractors
- Using the CMMS Benchmarking System (SIDERAR Case Study on SAP)
Maintenance Planning and Estimating
- Case Study: How One Middle East Oil & Gas Company Has Created a World Class Contractor Relationship
- Benefits and Tools for Effective Maintenance Planning for Contractors
- Key Areas for Managing Contract Maintenance Budgets
- Defining Backlogs and Your Total Maintenance Requirements
- Estimating Methods: We Must Measure Contractor Productivity
- Using The ACE Team Process for Quality and Reliable Planning Times
Managing and Leading the In House plus Contractor Maintenance Staff
- Effective Scheduling Methods and Work Execution and Monitoring
- Emergency Maintenance: Handling the unexpected with Contractors
- How to measure and improve Contractor Craft Productivity
- On-The-Job Training and Craft Skills Development: Are Contractors qualified?
- Measuring Results from Planning/Scheduling
Controlling Maintenance Work and Contractor Performance
- Developing Key Performance Indicators for Contractors
- Develop your Reliable Maintenance Excellence Index (RMEI)
- Validating True Return On Investment for Maintenance Best Practices
Master Class Agenda (Day One & Two)
- 08:30 AM - 10:00 AM - Session 1
- 10:00 AM - 10:30 AM - Coffee Break
- 10:30 AM - 12:00 Noon - Session 2
- 12:00 Noon - 12:30 PM - Prayer Break
- 12:30 PM - 02:30 PM - Session 3
- 02:30 PM - 03:30 PM - Lunch
- 03:30 PM - End of Day
Facilitator
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Ralph W. "Pete" Peters Founder-President The Maintenance Excellence Institute Inc. (TMEI) USA |
Ralph W. “Pete” Peters has over 35 years of practical engineering expertise, operations management and maintenance experience at the shop floor level. As Founder/ President of The Maintenance Excellence Institute (TMEI) he has helped operations such as the UNC-Chapel Hill, Air Combat Command, Boeing, Heinz, General Foods, Biglots Stores, Marathon Ashland Oil, British Petroleum, Polaroid, Great River Energy, Wyeth-Ayerst, Cooper Industries, National Gypsum, Lucent Technologies, Carolinas Medical Center and the US Army Corps of Engineers achieve success in plant, fleet, healthcare and facilities maintenance operations. Pete is author for Maintenance Benchmarking and Best Practice from McGraw-Hill, The Guide to Computerized Maintenance Management Systems, two E-Books and four maintenance chapters in various handbooks. He is also the author of over 200 articles and publications. Pete is currently a frequent speaker and presenter/ facilitator for TMEI and has delivered presentations on manufacturing and maintenance-related topics worldwide in over twenty countries. Pete received his BSIE and Masters in Management Information Systems from North Carolina
State University. He is certified as a Total Quality Management facilitator for the National Guard Bureau.
Certificate
A Certificate of Attendance will be handed to all delegates successfully completing this Master Class.
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