Post-Conference Master Class - April 28, 2010
Should HR outsourcing be part of your recovery strategy?
The simple answer to this is yes, you should be considering it now. It would be neglectful not to consider more efficient ways of securing an effective HR service. And if you don’t, someone else may do it for you!
However, as with all outsourcing activities, the question must be answered at a strategic level and a sustainable long-term decision made. This requires a properly informed assessment of both captive and outsourced opportunities, using a robust and balanced method that evaluates costs, benefits and risks. Only after this is complete can decisions be taken with more certainty, allowing for rapid and definite progress towards the chosen end state.
Benefits of Attending this Master Class
Attending this masterclass will allow you to discuss the practical implications of considering and using an outsourcing strategy. You will learn about some of the pitfalls with the approach, where the likely value is and how to get started.
Who Should Attend
- C-Level Executives (CEO, CFO, CPO, CIO etc.)
- General Managers and Managing Directors
- VPs, Directors, Managers and Heads of
- Outsourcing
- Human Resources
- Administration
- Training
- Recruitment
- Compensation and Benefits
- Payroll Administration
- Competency Development
- Strategic HR
- Talent Management
- HR Performance Management
- HR Shared Services
- HR Transformation
Program Outline
08:00 AM - 08:30 AM - Registration
08:30 AM - 10:00 AM - First Session: Global thinking on HR outsourcing - where are we now and where next?
HR outsourcing is a much talked about technique for reducing the cost and outcome of HR services. There have been some landmark contracts signed and there have been many lessons learned along the way. It is fair to say that the technique has proved its worth (especially to US and UK based multinationals), but it is not without its problems - and it is not suitable for every organisation. This session will look at the way in which the HR outsourcing market has evolved during the past decade. Tim Palmer, the current Chair of the European HR Outsourcing Association will take a look at market trends, lessons learned and emerging thinking within the industry. He will draw on market research and his personal knowledge of working on many of the landmark deals and knowledge of the direction that the HR outsourcing service providers are moving with their offerings.
10:00 AM - 10:15 AM - Coffee Break
10:15 AM - 12:00 Noon - Second Session - What's different about HR in the Arab market?
HR organisations in the Arab world face unique challenges. They have access to some of the world's best thought leadership in HR, but HR leaders have to interpret the concepts and approaches for the local market. In this session, Tim will discuss these challenges with Phil Rice, who leads PA's HR consulting team in the UAE. They will look at the advantages that local HR leaders have in building excellent HR teams and programs, and also the challenges that they must overcome. They will argue that there is room for a best practice model to emerge for Arab organisations, which is distinct from that used in other regions.
12:00 Noon - 12:30 PM - Prayer Break
12:30 PM - 02:30 PM - Third Session - A local perspective - HR outsourcing from a supply and demand perspective
HR outsourcing has historically been a predominantly 'Anglo Saxon' way of working - most suited to the US and UK business environments. There has been little use of outsourcing (of HR, IT or other areas) as a technique within the Arab world. Yet there is a growing interest in considering different delivery models, particularly as economic challenges grow. This session will combine themes from the first two sessions and look at research into the use of outsourcing in the Arab market: who is buying and who is selling? It will also look at the critical factors required to succeed in using HR outsourcing in this market.
02:30 PM - 03:30 PM - Lunch
03:30 PM - End of Master Class
Instructor:
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Tim Palmer HR Outsourcing Expert PA Consulting UK |
Tim Palmer is a well known figure in the European Business Process Outsourcing and HR transformation sector. He works with COOs and HR Directors to support outsourcing, shared services and corporate restructuring projects. He has worked with clients across sectors including consumer goods, banking, transport, pharma and telecoms. Tim is Chairman of the HR Outsourcing Association, Europe and was named Outsourcing Professional of the Year by the UK's National Outsourcing Association.
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Huw Watkins Management Consultant PA Consulting UK |
Huw is an experienced Managing Consultant with more than 20 years experience in shared services and out sourcing. Huw has supported and advised on sourcing strategy, shared service design and outsourcing projects with multi national clients in the financial services, automotive, FMCG and professional services sectors. Prior to joining PA Huw worked in senior corporate roles with Unisys, Compaq, The Gillette Company and Proctor & Gamble where he led the design and implementation of UK and regional shared services and off shored and outsourced operations in HR, Finance and IT.
Huw is an internationally experienced consultant and has worked extensively in Europe, North America and the Middle East.
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